Privacy Policy for TheOneClick.in

Last Updated: [19-02-2025]

Welcome to TheOneClick.in (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices regarding data handling for users (“you”) of our AC repair and service platform in Jaipur.

By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We collect the following data to provide seamless AC repair and maintenance services:

  • Personal Information: Name, phone number, email address, residential/commercial address, and payment details (via secure gateways).

  • Service-Related Data: AC brand, model, service history, installation/shifting requirements, and transaction records.

  • Technical Data: IP address, browser type, device information, cookies, and usage patterns (via Google Analytics).

2. How We Use Your Information

Your data is used for:

  • Delivering AC repair, installation, maintenance, and emergency services.

  • Processing payments and sharing service updates via SMS/email.

  • Improving website functionality and user experience.

  • Sending promotional offers (only with your consent).

  • Complying with legal obligations under the IT Act 2000 (India).

3. Data Sharing & Disclosure

We do not sell your data. Limited sharing occurs with:

  • Certified technicians to fulfill service requests.

  • Payment gateways (Razorpay, Paytm) for secure transactions.

  • Legal authorities if required by law or to protect our rights.

4. Data Security

We implement robust measures to protect your information:

  • SSL encryption for all data transfers.

  • Secure payment gateways with PCI-DSS compliance.

  • Restricted access to authorized personnel only.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Withdraw consent for data processing (email [your email]).

6. Cookies & Tracking

We use cookies to:

  • Enhance website performance.

  • Analyze traffic via Google Analytics.

  • Remember user preferences.
    You can disable cookies via browser settings, but this may limit website functionality.

7. Third-Party Links

Our website may link to external sites (e.g., payment gateways, brands). We are not responsible for their privacy practices.

8. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

9. Contact Us

For questions, data requests, or complaints, contact:

  • Email: [Insert Email Address]

  • Phone: [Insert Customer Care Number]

  • Address: [Insert Registered Office Address, Jaipur]

Grievance Officer: [Narendra], [amin@theoneclick.in], [91191-40400] (as per IT Rules 2011).

This Privacy Policy complies with India’s IT Act 2000 and SPDI Rules 2011. For EU users, we adhere to GDPR principles.

 

Scroll to Top