Terms and Conditions
Last Updated: [19-02-2025]
Welcome to TheOneClick! By accessing or using our website (https://www.theoneclick.in/) and services, you agree to be bound by the following terms and conditions. Please read them carefully before using our platform.
1. Introduction
These Terms and Conditions govern your use of TheOneClick’s website and services. By accessing or using our platform, you accept and agree to comply with these terms.
2. Services
TheOneClick provides repair and maintenance services for home and office appliances. Service availability may vary based on location and technician availability.
3. User Responsibilities
- You must provide accurate information when booking a service.
- You agree not to misuse our platform or engage in fraudulent activities.
- You are responsible for ensuring access to the premises for service professionals.
4. Pricing and Payments
- Service charges will be as per the rates displayed at the time of booking.
- Additional charges may apply for parts or extra services.
- Payments can be made via cash, online payments, or other methods listed on our platform.
- All payments must be completed before or at the time of service completion.
5. Cancellations and Refunds
- Cancellation policies vary by service. Any applicable cancellation fees will be communicated at the time of booking.
- Refunds, if applicable, will be processed within 7-10 business days.
6. Liability and Warranty
- We strive to provide the best service, but we do not guarantee uninterrupted or error-free service.
- TheOneClick is not responsible for any indirect, incidental, or consequential damages.
- Any service warranty details will be provided at the time of booking.
7. Privacy Policy
By using our platform, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.
8. Intellectual Property
All content, including logos, text, and images, on our website is the property of TheOneClick and may not be used without permission.
9. Modifications to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our platform signifies acceptance of the updated terms.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be resolved in the courts of Jaipur, Rajasthan.
11. Contact Us
For any questions or concerns regarding these terms, please contact us at:
- Email: info@theoneclick.in
- Phone: +91-91191-40400
Thank you for choosing TheOneClick!